Great service that leaves nothing to be desired
Our service level agreements, service models and service contracts, provide you with the comfort and service that you and your automation system deserve.
SLA packages
Our Service Level Agreements
We will be happy to advise you personally and answer all your questions.
Basic
Service Level Agreement-
Response time: <48h
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Mon.-Thurs. 8:00 am - 4:00 pm
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Friday. 8:00 am - 2:00 pm
Advanced
Service Level Agreement-
Response time: <8h
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Mon.-Thurs. 8:00 am - 6:00 pm
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Friday. 8:00 am - 4:00 pm
Premium
Service Level agreement-
Response time: <4h
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Mon.-Thurs. 8:00 am - 6:00 pm
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Friday. 8:00 am - 6:00 pm
Recommendation
SERVICE models
The EXTRA of service
Double holds better!
Conveniently and easily extend the warranty from 12 to a fabulous 24 months.Service 4.0
Get access to plant control via VPN and access your plant remotely.
Best of all, we take care of the setup and provide you with the hardware you need.
Service contracts
All-round protection with service contracts
Maintenance
We really take care of everything! You do not need to worry about the maintenance of your plant.
Inspection
We guarantee you efficient operation through safety checks, functional tests, as well as technical diagnoses.
Optimization
Through our regular cycle time and failure analysis and adjustment, we optimize your automation to the maximum.
Enquiries
Get in touch with us
Get in touch with us today. We will be happy to provide you with a non-binding offer and send you further information upon request.
You would like to talk to us personally? Give us a call.